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Human Vs. AI Transcription: Which is Better?
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18 February 2023

Human Vs. AI Transcription: Which is Better?

Human transcriptionists are highly skilled professionals trained to listen to audio content and accurately convert it into a written format. On the other hand, AI transcription services use machine learning algorithms to analyze audio content and create written transcripts. While human transcriptionists and AI transcription services are available, each option has one advantage over another.

In recent years, there has been a significant increase in demand for transcription services that are affordable, reliable, and accurate. Transcripts provide a written record of what is said and can be used by podcasts, researchers, and journalists to create different content. Human transcription has been the traditional go-to for many people — and for good reasons.

Benefits of Human Transcription Services

Because of their experience, they can accurately transcribe audio content, even when the audio quality is poor.
Human transcriptionists can also understand and capture the nuances of language, including slang and cultural references, which can be difficult for AI transcription services.
They also can identify different speakers and adjust their writing style accordingly.

Disadvantages of Human Transcription Services

Time-consuming - They can take longer to deliver a transcript, which may not be ideal for individuals or companies with tight deadlines.
Expensive - They are costly, especially for longer audio content.
Alternatively, AI transcription services have gained momentum and have become more popular due to their efficiency and lower cost.

Benefits of AI Transcription Services

Efficiency - AI’s speed and scalability allow for the speech-to-text conversion of large amounts of audio content in a shorter period.
Cost-effective - AI transcription is more cost-effective and faster compared to human transcription.
Disadvantages of AI Transcription Services
Accuracy - Firstly, AI may not be as accurate as human transcriptionists, especially in understanding the context and nuances of language
Incorrect Multiple Speakers - AI transcription services can’t accurately transcribe audio content with poor quality, background noise, or complex audio content, including tagging multiple speakers accurately.
Summary
Both human and AI transcription services are valuable tools for diverse markets, providing accessibility, search engine optimization, and saving time. Human transcription services are best suited for audio content that requires high accuracy, attention to detail, and an understanding of language nuances, like accents and jargon wordings. AI transcription services, consequently, are efficient, cost-effective, and fast. Ultimately, the choice between human or AI transcription services depends on the needs and preferences of individuals or companies.
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